Cookie Policy

Cookies are small text files placed on your device by websites you visit. They help sites remember your preferences, recognise you on return visits, and measure how you interact with their pages.

NAMH uses cookies and similar technologies (local storage, session storage, pixels) to make our services work, keep your account secure, and improve user experience.

Strictly necessary (always on)

Required for the site to function. Cannot be disabled. These cookies:

• Keep you logged into your account.
• Remember your language and region preference.
• Secure your session with CSRF tokens.
• Support core security features.

Performance & analytics (opt-in)

Help us understand how visitors use our site. Fully anonymised — no individual tracking. These cookies:

• Count page visits, sources, devices.
• Measure page load times and errors.
• Identify broken links and UX friction.

Functional (opt-in)

Enhance personalisation. Examples:

• Remember chart timeframes you prefer.
• Save UI layout choices (dark/light preferences, collapsed panels).
• Auto-fill contact forms from previous submissions.

Marketing (opt-in)

Used to measure ad effectiveness and retarget visitors who showed interest but didn't sign up. We do not share personal data with ad platforms — only aggregated conversion events. These cookies:

• Meta Pixel (Facebook / Instagram) for ad attribution.
• Google Ads conversion tracking.
• LinkedIn Insight Tag for B2B campaigns.

Cookies fall into two lifespans:

• Session cookies: deleted when you close your browser. Used for login sessions and CSRF protection.
• Persistent cookies: remain for a set period (typically 30–365 days). Used for preferences, analytics, and marketing.

Typical durations on our site

• Session ID: session only (deleted at browser close)
• Language preference: 365 days
• Analytics (Google): 2 years
• Meta Pixel: 90 days
• Marketing attribution: 30 days

Some cookies on our site are set by third parties whose services we embed. These include:

• Crisp (chat widget) — for live chat session continuity.
• TradingView (charts) — for embedded chart preferences.
• Google Analytics — aggregated traffic analytics.
• Meta (Facebook) Pixel — marketing attribution.
• Finnhub / AiTrados (economic calendar) — market data caching.

Third parties are subject to their own privacy policies. We only embed services that meet GDPR-equivalent data standards.

You have three levels of control:

1. Cookie banner on our site

On your first visit, a banner asks for consent. You can accept all, reject all non-essential, or customise by category. Your choice is remembered and can be changed anytime via the “Cookie settings” link in the footer.

2. Browser settings

All major browsers allow you to block or delete cookies at the browser level. Search for “cookie settings” in your browser's help menu. Note: blocking all cookies may break login and trading functionality.

3. Do Not Track

We respect the DNT (Do Not Track) signal sent by some browsers. When DNT is enabled, we disable all non-essential tracking cookies automatically.

Depending on which cookies you disable:

• Disabling strictly necessary cookies: the site will not function properly. Login, trading, and checkout will fail.
• Disabling performance cookies: site works normally but we can't detect issues affecting you specifically.
• Disabling functional cookies: you'll need to re-enter preferences on each visit.
• Disabling marketing cookies: ads you see elsewhere won't be personalised based on our site — but the volume of ads you see won't change.

We may update this Cookie Policy to reflect changes in technology, regulation, or our services. Material changes will be communicated via a website banner. Continued use of our site constitutes acceptance of the updated policy.

Questions about cookies or to request a detailed cookie manifest:

• Email: privacy@namhglobal.com
• DPO: dpo@namhglobal.com