What happens to your money if something goes wrong

Below are six questions clients ask about their money, with what would happen in each case and what applies to your account.

See the questions ↓Trust & Safety

How is my money held at NAMH Global?

Client deposits are held by NAMH Global Ltd, a company registered in Saint Lucia (No. 2024-00372). It is not licensed by a securities regulator and is not subject to a regulator's client-money rules. No investor compensation scheme applies. Under our Terms, retail accounts have negative balance protection, so you cannot lose more than you deposit. You can still lose all of it.

Six questions about your money

Pick a question to see the answer.

⚠
Question

What if NAMH goes bankrupt? Do I lose my money?

SHORT ANSWER
Saint Lucia insolvency law would decide how client funds are treated, and there is no investor compensation scheme to fall back on.
In detail

NAMH Global Ltd is not subject to a regulator's client-money rules, so no regulator sets how client money would be returned.

What applies2 items
01
Records per account
Your deposits, trades and withdrawals are recorded against your own trading account.
02
Saint Lucia insolvency law
Applies to NAMH Global Ltd as a company registered in Saint Lucia.

Account controls

01
Negative balance protection
On retail accounts, your balance cannot go below zero.
02
Withdrawals to your own methods
Money is paid only to verified payment methods in your name.
03
Margin monitoring and stop-out
Positions are closed automatically when your margin level falls to the stop-out level.
04
Limits in fast markets
New positions can be paused when prices are disorderly.
05
Activity log
We log every transaction and every login to your account.

Questions about your money

Email support@namhglobal.com and we will answer in writing. CFDs use leverage. You can lose money quickly, and you can lose all of the money you deposit. Only trade with money you can afford to lose.

Open an accountContact support